Terms of service

Welcome to BentoVerse. These Terms of Service ("Terms") govern your use of BentoVerse.store and all products, services, and content offered through our website. By accessing or purchasing from our website, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.

1. Acceptance of Terms

By visiting our website or placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You agree to comply with these Terms.
  • The information you provide is accurate and current.
  • You will use this website only for lawful purposes.

2. About BentoVerse

Founded in 2022, BentoVerse specializes in premium lunch boxes, reusable food containers, meal prep solutions, and lunch accessories designed for everyday convenience.

We reserve the right to modify, discontinue, or improve our products and services without prior notice.

3. Product Information

We strive to ensure that all product descriptions, specifications, pricing, and images are as accurate as possible.

However:

  • Product colors may vary slightly depending on your screen settings.
  • Dimensions may have minor manufacturing tolerances.
  • Packaging may change without prior notice.
  • Product availability may change at any time.

We reserve the right to correct any errors or omissions.

4. Pricing

All prices displayed on BentoVerse.store are listed in the currency selected by the customer during checkout.

Prices may change without prior notice.

Taxes, customs duties, or import fees imposed by local authorities are the responsibility of the customer where applicable.

5. Orders

After placing an order, you will receive an email confirmation.

This confirmation does not constitute acceptance of your order.

We reserve the right to:

  • Cancel suspicious orders
  • Refuse service
  • Limit quantities
  • Verify billing information
  • Request additional verification when necessary

6. Payment

We accept secure payments through trusted payment providers available during checkout.

Payment must be successfully completed before an order enters processing.

We never store complete payment card information on our servers.

7. Shipping

We proudly offer:

  • Free Worldwide Shipping
  • Estimated delivery: 7–10 business days

Delivery times are estimates and may vary because of:

  • Customs inspections
  • Weather
  • Holidays
  • Carrier delays
  • Other circumstances beyond our control

8. Returns

Customers may request a return within 30 days of receiving their order.

Please review our Return & Refund Policy for detailed information regarding eligibility and procedures.

9. Intellectual Property

All content on BentoVerse.store, including:

  • Logos
  • Product images
  • Website design
  • Graphics
  • Text
  • Icons
  • Layout
  • Branding

is owned by BentoVerse or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without written permission.

10. Prohibited Uses

You agree not to:

  • Violate any applicable law
  • Interfere with website security
  • Attempt unauthorized access
  • Upload malicious software
  • Commit fraud
  • Misrepresent your identity
  • Disrupt website operations

Violation of these Terms may result in termination of access.

11. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

While we strive for accuracy, BentoVerse does not guarantee that:

  • The website will always operate without interruption.
  • Product descriptions are completely error-free.
  • The website will always be available.

12. Limitation of Liability

To the fullest extent permitted by law, BentoVerse shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Data loss
  • Business interruption
  • Delays beyond our reasonable control

Our maximum liability shall not exceed the purchase price of the affected order.

13. Indemnification

You agree to indemnify and hold harmless BentoVerse, its employees, affiliates, suppliers, and partners from any claims arising from:

  • Violation of these Terms
  • Misuse of our website
  • Violation of applicable laws
  • Infringement of third-party rights

14. Governing Law

These Terms shall be governed by the applicable laws of Canada without regard to conflict of law principles.

15. Changes to These Terms

We may revise these Terms at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website constitutes acceptance of any changes.

16. Contact Information

BentoVerse

Website: BentoVerse.store

Email: support@BentoVerse.store

Phone: (855) 446-2886

Address:

201 Av. Viger O
Montréal, QC H2Z 1X7
Canada

If you have any questions regarding these Terms of Service, please contact our customer support team.